Juliette is the Director of Engagement & Delivery, Senior Consultant and Trainer for the Strategy Management Group. She’s been with the company since May, 2014.

Juliette has over 30 years of experience with Government, Non-Profit, & Private Sector organizations and is a certified Balanced Scorecard Master Professional.  Her extensive experience covers a wide range of fields, including strategic planning & implementation, change management, local government administration, communication, social service programs, organizational design, healthcare and budget/financial management executive level management positions and includes expertise gained from a career with San Bernardino County.

She excelled in special projects, working with elected officials, and served as the County’s Clerk of the Board; the first African American appointed to that position in California. Additionally, she was instrumental in the development and execution of a Balanced Scorecard for the Community Action Partnership of San Bernardino County, utilizing SMG’s strategic planning and performance management framework. Her experience includes strategic planning leadership for a private non-profit community action agency as well as other executive and management level positions. Her responsibilities have included management consulting, communication, change management, organizational development, special projects, and representation for local government entities at the state and national levels.

Juliette is certified by Balanced Scorecard Institute and The George Washington University College of Professional Studies as a Balanced Scorecard Master Professional (BSMP) and Key Performance Indicators Professional (KPI-P). She holds certifications in various business-related topics from the American Management Association (AMA) and is a Certified Public Official. She maintains professional memberships in the Association for Strategic Planning (ASP) & CEO Space, International. Juliette has a Bachelor’s degree in Business/Accounting, Cal State University San Bernardino. She is an accomplished Fashion Artist, with a many years of experience creating fashion designs for creative artists, performance wear, Red Carpet events, and special occasions.

Juliette’s clients include: University of Houston – Clear Lake, Saskatchewan Polytechnic – Canada, Federal Deposit Insurance Corporation (FDIC), SUNY – Empire State College, University of Texas Health Science Center, El Paso Water Utilities, Kings County Library, City of Edmonton, Assessment & Taxation (Canada), Fred Meyer Jewelers, Sandia National Labs, Central Bank of Belize and many more.

Her portfolio of professional presentations and Webinars include: “Balancing Business Ecosystems with Collaboration” – Association of Strategic Planning Annual Conference; “Cracking the Balanced Scorecard Code!”; “Developing Your Department’s Strategic Plan through Employee Engagement” – California Assessors’ Association (CAA) 113th Annual Conference and many others.