Managing Absenteeism

'Strategies for increasing productivity & saving time and money’


In recent years, organisations have been grappling with relatively high rates of unscheduled absenteeism. Most employers view this trend as worrisome since this has a direct impact on productivity and costs. Product/service or project delivery may be delayed, customer satisfaction may lag, sales may be lost, employee morale may fall, key employees may get frustrated and leave…the indirect costs of absenteeism can be significant and long lasting. This workshop will provide an opportunity for participants to assess the root causes of absenteeism and to develop strategies to address this emerging trend. This workshop is designed to achieve the following objectives:

  1. To review absenteeism and its impact;
  2. To assess organisational and management culture to determine the extent to which this may impact on employee commitment;
  3. To review processes used in policy/procedure formulation to manage absenteeism;
  4. To discuss approaches to build employee engagement; and
  5. To outline practical strategies to reduce absenteeism.

Target Audience

All those involved in handling personnel and industrial relations functions including:

  • Managers
  • Supervisors
  • HR Practitioners

Learning Objectives

Upon completion of this workshop participants should be able to:

  1. Develop a clearer understanding of the impact that absenteeism has on the organisation’s capacity to achieve its strategic objectives;
  2. Gain insights into the relationship between organisational and management culture and employee commitment;
  3. Develop strategies to engage employees more meaningfully; and
  4. Apply proactive methods to build compliance.

Programme Outline

Topics to be covered include:

  • Underlying causes of absenteeism
  • Assessment of organisational/management culture
  • Impact on the workplace
  • Role of supervisor and other key stakeholders
  • Practical strategies for reducing absenteeism
    • Employee engagement
    • The return-to-work interview
    • Performance counseling
    • Motivational issues
  • Procedure/policy compliance

Facilitator's Bio-Sketch: Ms. Hulsie Bhaggan

Miss Hulsie Bhaggan has a multi-faceted career in banking, management consulting, politics, trade unionism and in social and civic development. A Management Consultant by profession, Miss Bhaggan holds a B.Sc. in Management studies and a Masters in Business Administration (MBA).

She spent six years in retail banking and in the corporate banking environment where she has had extensive experience in branch banking, commercial credit, training and development and human resource management. After her banking assignment, she joined a Caribbean team dedicated to development of the Caribbean and Latin America Trade Union movement.

For eight years, she served as a consultant/resource person to the Caribbean Institute for Social Formation based in Venezuela and which specialised in human resource development programmes for trade unionists. This Institute was supported by the German-based Konrad Adenauer Foundation. Later, she was elected to the Trinidad and Tobago Parliament. After her four-year stint in formal politics, she returned to her substantive position as a management consultant.

Miss Bhaggan is Administrator at T&T New Life Drug Rehabilitation Centre and consultant/resource person to Living Water Community (one of T&T‘s largest NGO’s). In addition, she conducts programmes in human resource development which include leadership development, supervisory management, conflict resolution, negotiations, team-building, public speaking, time management, stress management, performance counseling and communication. In her social work, she has spent the past eight years in mediation and addiction counseling.


Date View Event Calendar 16th June, 2015
Time 8:30 pm – 4:30 pm
Duration 1 Day
Cost TT $2,000.00 per participant, inclusive of all training materials, lunch, refreshments and certificate
Venue Arthur Lok Jack Graduate School of Business
Max Richards Drive,
Uriah Butler Highway, North West,
Mt. Hope


Tel: 645-6700
Fax: 662-1411


Shadeed Ali - ext. 131
Brent Cassim - ext. 330



Certificates will only be issued to participants who have attained a minimum attendance rate of 75% for the duration of the course.

Course Cancellation/ Reschedule Policy

Arthur Lok Jack GSB (ALJGSB) reserves the right to cancel training at any time. If ALJGSB cancels the training due to unforeseen circumstances beyond the control of ALJGSB, you are entitled to a full refund of the course fee, or your course fee can be credited toward a future training, based upon availability (providing payments have been made before original advertised date).

ALJGSB reserves the right to reschedule training at any time. If ALJGSB reschedules training due to unforeseen circumstances beyond the control of ALJGSB, the training will take place at the next available time. Participants will be informed via phone and/or e-mails.



Follow Us on Twitter

Like Us on Facebook