Operational Risk Management for Financial Institutions



Although financial institutions have been managing risk exposures for years, operational risk management as a discipline is relatively new. Operational risk is the breach in the day-to-day running of a company due to people, processes, systems/technology and external threats.

As with the case of Clico Investment Bank (CIB), Colonial life Insurance, HCU, Allied Irish Banks and, more recently, Société Générale, UBS and JPMorgan Chase (all of these operational risk cases) failures in people, processes, systems or external threats led to liquidity, credit or reputational risks. In some of the aforementioned cases, these operational risks led to ruin.

Despite these cases and the fact that the Basel Committee issued supervisory guidelines in 2011 on this topic, financial institutions (e.g. bankers) and even some regulators relay different definitions for operational risk. Fraud and settlement risk are the most typical ones. If market participants cannot agree on what operational risk is, how can we believe financial institutions have sound practices to identify, measure, control and monitor it or, moreover, have sufficient capital to withstand possibly rare, but high impact operational risk events?

Target Audience

Accountants, Auditors , Business Managers/ Executives, Finance Managers, CFO’s, risk management officials, finance professionals.

Learning Objectives

By attending this workshop, participants should be able to:

  • Improve organisational decision-making and the bottom line
  • Identify Operational Risks that can influence financing decisions
  • Manage Operations Risk under International guidelines
  • Implement "Sound Practices for the Management and Supervision of Operational Risk"
  • Assess risks during the project budgeting phase
  • Develop an appropriate Risk Management Environment
  • Develop an understanding of Vendor Risk Management
  • Develop an understanding of Products & Operations Risk
  • Develop an understanding of Managing Operations Risk
  • Develop an understanding of Current Operations Risk Management Themes in Banking
  • Review and Analyse Case studies
  • Conduct an effective risk assessment
  • Enhance the risk culture of the organisation (critical to an effective risk management program)
  • Prepare your organisation to meet regulatory and Legal requirements, incorporating flexibility for future changes
  • Implement proper oversight and accountability standards throughout the organisation


Ken returned to Trinidad and Tobago in 2008 and serves as Managing Director and lead consultant at KHBC Limited, a risk management consulting company. He is also a lecturer/facilitator in risk management and performance management workshops.

Ken’s career was built over the last 23 years working in the US and London in the field of Operational Risk Management, International Operations, and Business Process Re-engineering. An organisational change architect and Operational Risk Practitioner, Ken’s highlights include:

  • Senior Risk Analysts, Depositary Trust and Clearing Corporation, New York. Assisted in the development and implementation of Enterprise Risk Management (ERM) methodologies to track, document and report on risk trends and internal controls. Conducted risk assessments for all subsidiaries of the company. Worked closely with New York State Banking authorities, Federal Reserve Bank and Securities Exchange Commission.
  • Vice President, Deutsche Bank, worked in both the New York and London offices as Operations Manager for International Securities Processing and Settlement, Product Management and Risk Management
  • Vice President, Electronic Data Systems (EDS), Senior Operations Manager, Cash Management Services, Business Continuity Planning and Risk Management.
  • Vice President, Bankers Trust Company, New York, Head of International Operations and Securities Processing and Settlement.

Ken holds a Bachelor of Science degree in Business Management, a Diploma in Law from the University of London and advanced training and certification in Operational Risk Management, International Securities Processing and Project Management. Ken is currently pursuing his LLB in law through the University of London.

Ken is a member of the Risk Management Association (RMA) and the Global Association of Risk Professionals (GARP) in the United States and has spoken at conferences on Operational Risk Management and the use of Key Risk Indicators (KRI’s) in identifying operational risks. He is also a member of the Institute of Internal Auditors (IIA). Ken has developed and facilitated risk management workshops at the training and development centre at the Arthur Lok Jack Graduate School of Business and other institutions. Ken is also a part time faculty member of The International Governance and Risk Institute.


Date 27th - 29th October, 2014 View Event Calendar
Time 8:30 pm – 4:30 pm
Duration 3 Days
Cost TBA (inclusive of training materials, refreshments and Certificate of Participation)
Please note that prices are subject to change without notice.
Venue Arthur Lok Jack Graduate School of Business
Max Richards Drive,
Uriah Butler Highway, North West,
Mt. Hope


Tel: 645-6700
Fax: 662-1411


Brent Cassim - ext. 330
Anastasia Mohammed - ext. 328

E-mail: openenrolment@lokjackgsb.edu.tt


Certificates will only be issued to participants who have attained a minimum attendance rate of 75% for the duration of the course.

Course Cancellation/ Reschedule Policy

Arthur Lok Jack GSB (ALJGSB) reserves the right to cancel training at any time. If ALJGSB cancels the training due to unforeseen circumstances beyond the control of ALJGSB, you are entitled to a full refund of the course fee, or your course fee can be credited toward a future training, based upon availability (providing payments have been made before original advertised date).

ALJGSB reserves the right to reschedule training at any time. If ALJGSB reschedules training due to unforeseen circumstances beyond the control of ALJGSB, the training will take place at the next available time. Participants will be informed via phone and/or e-mails.

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