Effective Negotiation Skills


This workshop will allow participants to quickly learn effective negotiation and influencing skills. Negotiation skills help us to be better prepared to apply effective negotiation skills and strategies in order to achieve desired outcomes.

We have all been involved in situations that required us to negotiate whether at home or at work. Many people feel uncomfortable in such situations because it involves some degree of conflict. It is important to understand that negotiation is simply a process. This workshop will equip you with the tools and techniques required to become more confident and skillful in negotiating better outcomes.


The training methodology for these work sessions will comprise a comprehensive set of techniques that emphasise participation and interactive learning in an adult learning environment.

The course will have a mixture of learning strategies, including lectures, handouts, group exercises and classroom discussions.

Learning Objectives

At the end of this training workshop, participants should be able to:

  • Understand the negotiation process
  • Systematically plan and prepare for negotiations
  • Identify and overcome the conflicts that occur during negotiation
  • Invent win-win outcomes for both parties – getting to 'yes'
  • Apply appropriate styles of negotiation
  • Develop confidence to use negotiation skills in personal and professional practice
  • Influence positively the outcome of your negotiations

Programme Outline

Topics to be covered during this workshop include:

  • What is negotiation?
  • Why do we need to negotiate?
  • Characteristics of a good negotiator
  • Preparing for negotiation
  • Effective listening and summarizing techniques
  • Negotiating styles and assessing your own style
  • Negotiation dynamics
  • Eight stage negotiation process
  • Managing the negotiation process
  • Case discussions
  • Role plays – negotiation exercises

Facilitator: Mirza Ali-Mohammed

Mirza Ali-Mohammed brings a wealth of experience as a practitioner and as a manager in small and large organisations across several sectors.

He is a graduate in Mass Communications from UWI, Mona, Jamaica and is currently in the final stages of completing an MBA in Project Management. He has been certified as a Master Trainer from the National Center for Construction, Education and Research (NCCER), USA.

Mirza has served in several capacities associated with Human Resources and Training and Development. His immediate past position was Divisional Manager, Human Resources and Student Affairs at the National Energy Skills Center. Prior to that, he served at PETROTRIN as a Senior Human Resource Analyst responsible for all Technical Training. Other experiences came from PETROTRIN TRINMAR Operations and BWIA Ltd.

Mirza previously lectured in the field of Communication Arts at UWI, School of Continuing Studies, where report writing was part of the programme outline. He also taught Technical English including Technical Report Writing at John Donaldson Technical Institute. His experience working in a technical environment at PTSC and BWIA allowed him the opportunity to prepare and train supervisors in the skill of effective Technical Report Writing.

Mirza has conducted Training & Development interventions for many companies locally and in most English speaking islands of the Caribbean. The regional programmes were funded by the UNDP and the ILO.


Date View Event Calendar
Time 8:30 pm – 4:30 pm
Duration 2 Days
Cost TT $4,000.00 (inclusive of training materials, refreshments and Certificate of Participation) 
Please note that prices are subject to change without notice.
Venue Arthur Lok Jack Graduate School of Business
Max Richards Drive,
Uriah Butler Highway, North West,
Mt. Hope


Tel: 645-6700
Fax: 662-1411


Brent Cassim - ext. 330
Anastasia Mohammed - ext. 328

E-mail:  openenrolment@lokjackgsb.edu.tt


Certificates will only be issued to participants who have attained a minimum attendance rate of 75% for the duration of the course.

Course Cancellation/ Reschedule Policy

Arthur Lok Jack GSB (ALJGSB) reserves the right to cancel training at any time. If ALJGSB cancels the training due to unforeseen circumstances beyond the control of ALJGSB, you are entitled to a full refund of the course fee, or your course fee can be credited toward a future training, based upon availability (providing payments have been made before original advertised date).

ALJGSB reserves the right to reschedule training at any time. If ALJGSB reschedules training due to unforeseen circumstances beyond the control of ALJGSB, the training will take place at the next available time. Participants will be informed via phone and/or e-mails.



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