Developing Better Work Relationships


Consciously selecting & using productive communication strategies for career success


Healthy working relationships are integral to building high levels of productivity in the workplace. Understanding your own personality and the development of key interpersonal skills will assist you in becoming a 'conscious, mindful communicator and team player'. This workshop will enhance your skills in building constructive and mutually beneficial work relationships. You will also enhance your ability to analyse situations and consciously select and use strategies to produce more sustainable outcomes.

Target Audience

This workshop would be beneficial to individuals at all levels of the organisation who would like to develop better working relationships, increase productivity, and excel in their job duties by demonstrating effective communication and relationship management skills.

Learning Objectives

Upon completion of this workshop participants should be able to:

  • Demonstrate emotional intelligence in building healthy and productive working relationships
  • Create mutual trust and understanding
  • Identify sources of conflict and apply creative problem-solving skills
  • Engage in positive reinforcement of good work habits
  • Use powers of observation to be empathetic and insightful in dealing with challenging situations at work

Programme Outline

Topics to be covered during this 2-day workshop include:

  • Understanding your personality type
  • Emotions and emotional intelligence, self-discovery and personal mastery
  • Building mutual trust and understanding
  • Addressing Relational Conflict
  • Communication & perceptions
  • Relationship building
  • Relational Communication


Facilitator: Miss Hulsie Bhaggan 

Miss Hulsie Bhaggan has a multi-faceted career in banking, management consulting, politics, trade unionism and in social and civic development. A Management Consultant by profession, Miss Bhaggan holds a B.Sc. in Management studies and a Masters in Business Administration (MBA).

She spent six years in retail banking and in the corporate banking environment where she has had extensive experience in branch banking, commercial credit, training and development and human resource management.

After her banking assignment, she joined a Caribbean team dedicated to development of the Caribbean and Latin America Trade Union movement. For eight years, she served as a consultant/resource person to the Caribbean Institute for Social Formation based in Venezuela and which specialised in human resource development programmes for trade unionists. This Institute was supported by the German-based Konrad Adenauer Foundation. Later, she was elected to the Trinidad and Tobago Parliament. After her four-year stint in formal politics, she returned to her substantive position as a management consultant.

Miss Bhaggan is Administrator at T&T New Life Drug Rehabilitation Centre and consultant/resource person to Living Water Community (one of T&T's largest NGO's). In addition, she conducts programmes in human resource development which include leadership development, supervisory management, conflict resolution, negotiations, team-building, public speaking, time management, stress management, performance counselling and communication. In her social work, she has spent the past eight years in mediation and addiction counseling.



Date View Event Calendar
Time 8:30 pm – 4:30 pm
Duration 2 Days
Cost TT $3,500.00 (inclusive of training materials, refreshments and Certificate of Participation) 
Please note that prices are subject to change without notice.
Venue Arthur Lok Jack Graduate School of Business
Max Richards Drive,
Uriah Butler Highway, North West,
Mt. Hope


Tel: 645-6700
Fax: 662-1411


Brent Cassim - ext. 330
Anastasia Mohammed - ext. 328



Certificates will only be issued to participants who have attained a minimum attendance rate of 75% for the duration of the course.

Course Cancellation/ Reschedule Policy

Arthur Lok Jack GSB (ALJGSB) reserves the right to cancel training at any time. If ALJGSB cancels the training due to unforeseen circumstances beyond the control of ALJGSB, you are entitled to a full refund of the course fee, or your course fee can be credited toward a future training, based upon availability (providing payments have been made before original advertised date).

ALJGSB reserves the right to reschedule training at any time. If ALJGSB reschedules training due to unforeseen circumstances beyond the control of ALJGSB, the training will take place at the next available time. Participants will be informed via phone and/or e-mails.



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