Operations Management


A central function of all organisations focused on the design and management of products, processes, services and supply chain. The purvey of operations management ranges from strategic to tactical and operational levels. The following gives a breakdown of each of these ranges:

  • Representative strategic issues include determining the size and location of manufacturing plants, deciding the structure of service or telecommunications networks, and designing technology supply chains.
  • Tactical issues include plant layout and structure, project management methods, equipment selection and replacement.
  • Operational issues include production scheduling and control, inventory management, quality control and inspection, traffic and materials handling, and equipment maintenance policies.

In conclusion this division encourages conceptual, empirical and methodological contributions, as are cross-functional linkages and perspectives.

The purpose of this workshop is to provide participants with a general overview of operational systems for production.

Learning Objectives

Upon completion of this workshop, participants should be able to:

  • Demonstrate an understanding of the usefulness of Operations Management as it relates to management operating systems.
  • Demonstrate improved the analytical skills as it relates to Operations Management.
  • Develop the skill to critically and constructively identify the role in evaluating the usefulness, of data for business decisions employing Operations Management.
  • Develop a team building approach to problem solving and to enhance interpersonal communication skills.
  • Interpret practical realities of the decision-making environment using Operations Management.
  • Engage in further study of statistics and Operations Management.

Programme Outline

Topics covered in this workshop include:

  • Types of operation systems
  • Quality
  • Location
  • Management functions
  • Material Requirement Planning
  • Control
  • Just In Time
  • Plant Layout
  • Scheduling
  • Enterprise Resource System

Facilitator: Mr. Wayne Munro

Mr. Wayne Munro.


Date View Event Calendar
Time 8:30 pm – 4:30 pm
Duration 4 Days
Cost TT $4,500.00 (inclusive of training materials, refreshments and Certificate of Participation) 
Please note that prices are subject to change without notice.
Venue Arthur Lok Jack Graduate School of Business
Max Richards Drive,
Uriah Butler Highway, North West,
Mt. Hope


Tel: 645-6700
Fax: 662-1411


Brent Cassim - ext. 330
Anastasia Mohammed - ext. 328

E-mail:  openenrolment@lokjackgsb.edu.tt


Certificates will only be issued to participants who have attained a minimum attendance rate of 75% for the duration of the course.

Course Cancellation/ Reschedule Policy

Arthur Lok Jack GSB (ALJGSB) reserves the right to cancel training at any time. If ALJGSB cancels the training due to unforeseen circumstances beyond the control of ALJGSB, you are entitled to a full refund of the course fee, or your course fee can be credited toward a future training, based upon availability (providing payments have been made before original advertised date).

ALJGSB reserves the right to reschedule training at any time. If ALJGSB reschedules training due to unforeseen circumstances beyond the control of ALJGSB, the training will take place at the next available time. Participants will be informed via phone and/or e-mails.



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