Change Management for the Public Sector


The rationale for this programme is derived from the rapid changes which are occurring within the wider macroeconomic environment and its impact on the operations of the Public Sector. The environment dictates that the sector takes a closer look at its operations, policy framework and the very manner in which it conducts its business to achieve its mandate.

The need for change must be seen and understood within the context of the critical role which the public sector plays in a nation's attempt to build and promote competitiveness. This is an urgent need for the Trinidad and Tobago as a developing nation. Also, human capital is one of the key resources of the public sector and its role is central to any change management process within organisations. It is against this background that the workshop is conceptualised and designed.

Target Audience

This workshop is aimed particularly at middle managers and change leaders within the Public Sector. It will be of more benefit to the respective organisations if these individuals are directly involved in the change process. Such individuals will be able to make more contribution to the workshop which will be very interactive.

Learning Objectives

At the end of this workshop, participants should be able to:

  • Understand the rapidly changing macroeconomic environment at the global level
  • Understand the new challenges facing the public sector
  • Understand and be able to implement results based management
  • Understand the need for change within the public sector
  • Use objective techniques and associate tools to promote change management
  • Understand the critical task associated with the implementation of change within the public sector

Programme Outline


The design of the programme will reflect the three (3) following themes:

  • The global challenges
  • Change is constant
  • Implementation is key

Day 1

  • Context - the old and new public sector
  • The current macro-economic realities
    • Micro dynamics
    • Macro dynamics
  • Results Based Management (RBM) in the Public Sector

Day 2

  • The change process
  • Levels of change - different thinking for different results
  • Group simulation

Day 3

  • Implementation
  • Performance based management
  • Key lessons learnt
  • The critical role of the change champion
  • The critical strategic task for implementing change

Facilitator: Dr. Colin McDonald

Dr. Colin McDonald holds a B.Sc in Economics and Management from the University of the West Indies, Cave Hill Campus. On the completion of such studies he worked in the Public Service of Trinidad and Tobago as a Socio- Economic Planner, Project Analyst and an Economist. He then went to complete an M.Sc. specialising in Project Planning and Implementation from the International Training Centre, International Institute For Aerospace Surveys and Earth Sciences in The Netherlands (Holland). He later went on and completed a PhD in Economics at the University of Goettingen in Germany. Dr. McDonald is bilingual and speaks German fluently.

After his M.Sc. studies he worked as a Senior Project Analyst in the Public Service. He then worked with a Regional Institution as its Regional Programme Officer around the Caribbean. As Regional Programme Officer, Dr. McDonald worked in the areas of Research, Training, Institutional Strengthening, Rural Development and Entrepreneurial Development in Barbados, Dominica, Guyana, Jamaica, St. Lucia, St. Vincent and Trinidad and Tobago.

He was also employed as the Project Coordinator at the Policy Research and Development Institute of the Tobago House of Assembly. Presently he heads the Academic Unit of the Arthur Lok Jack Graduate School of Business, University of the West Indies. In the past he has done consultancies for a number of local, regional and international institutions such as PAHO/WHO, UNDP, ILO, and the W. K. Kellogg Foundation. The Caribbean Network for Integrated Rural Development (CNIRD), National Development Foundations of Dominica and St. Lucia. He is also the author of the book - Small Enterprise Development in Mini - Island Economies: The Case of Tobago, European University Press, and Peter Lange Publishers.

Dr Karen Murdock holds a B.Sc in Agribusiness Management and an M.Sc in International Business from the University of the West Indies. Additionally, she holds a M.Sc in Business Organisation and a Diploma of Advanced Studies from the Universitat Autònoma de Barcelona where she also completed a Ph.D in Business Creation, Strategy and Management. Dr Murdock is the recipient of the European Doctorate Mention for work done at Växjö University in Sweden.

Dr Murdock has written about issues affecting entrepreneurial firms in the Caribbean and the impact of public policy on entrepreneurship and innovation activities. She is committed to research which provides useful information and insights to further the development of entrepreneurship and innovation education and practice especially in the Caribbean context.

She has taught at Northern Caribbean University and worked in administration at the University of Technology (UTECH), Jamaica. Dr Murdock has also worked in international consulting and banking.


Date View Event Calendar
Time 8:30 pm – 4:30 pm
Duration 3 Days
Cost TT $4,200.00 (inclusive of training materials, refreshments and Certificate of Participation) 
Please note that prices are subject to change without notice.
Venue Arthur Lok Jack Graduate School of Business
Max Richards Drive,
Uriah Butler Highway, North West,
Mt. Hope


Tel: 645-6700
Fax: 662-1411


Brent Cassim - ext. 330
Sunil Nowbutt - ext. 343



Certificates will only be issued to participants who have attained a minimum attendance rate of 75% for the duration of the course.

Course Cancellation/ Reschedule Policy

Arthur Lok Jack GSB (ALJGSB) reserves the right to cancel training at any time. If ALJGSB cancels the training due to unforeseen circumstances beyond the control of ALJGSB, you are entitled to a full refund of the course fee, or your course fee can be credited toward a future training, based upon availability (providing payments have been made before original advertised date).

ALJGSB reserves the right to reschedule training at any time. If ALJGSB reschedules training due to unforeseen circumstances beyond the control of ALJGSB, the training will take place at the next available time. Participants will be informed via phone and/or e-mails.



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