• IOB Case Clearing House - The Case Clearing House provides a catalogue of case studies produced by IOB staff and faculty as a tool for exploring and putting management principles into practice.
  
  
• Financial Services Industry - The UWI - IOB has partnered with the Graduate School of Banking at the University of Wisconsin - Madison (GSB), to bring to the region learnings directly related to leadership issues, management styles and operational challenges that confront the financial services industry.
  
  
• Visit our Web Blog - Stay informed of current events happening right here at the IOB.
  
  
  

Upcoming Public Programmes

The following is a list of the programmes being offered in September 2005.
Please see our website for more information on each of these programmes.

Best Practices in Event Mgmt. (5th , Sept)

This course addresses major trends and successful business practices in the Event Management profession today to provide the knowledge and tools to improve your effectiveness and profitability as an event manager.

Events Protocol (10th Sept)

Protocol is an internationally recognized system of courtesy and respect. This course will examine the critical role of protocol in the event management process. It will offer practical skills that will assist in the production of consistently affecting events for maximum benefits.

Start Growing & Managing an Events Management Business (5th Sept)

This course covers the practical skills needed to launch, operate, and grow a successful Event Managing business. Learn how to develop a business plan, manage finances, market, and approach Events Management as a profit-making business.

Managing Multiple Projects (19th Sept)

Managing Multiple Projects within both the private and public sectors involves multiple risks, communication conflicts, schedule delays, and difficulties in assigning resources.

This programme will present tools and techniques that can be applied to multiple projects across the various sectors and functional departments and will ensure successful project completion.

Foundation Principles in Project Management (12th Sept)

This 40 hour programme is designed to give you a deeper understanding of the complexities of planning and managing projects. You will be encouraged in learning practical techniques that would ensure your projects are completed on time, within budget and scope.

8 Habits of Highly Effective Bank Managers (12th Sept)

Developing better leadership skills and applying them effectively in the management process is the focus of this presentation. If you have been looking for a checklist of important management tips to improve your business development, bank management and marketing efforts, this session will help.

Strategic HR Management (19th Sept)

For some time, managers have acknowledged that the human resource is the most important resource of an organisation. Strategic Human Resource Management is designed to help executives understand the strategic role of the Human Resource function and how it can be used to create organisational value and improve financial results.

Customer Service ? A front line experience (19th Sept)

Globalisation, improved technology, a more educated workforce and an ever demanding customer base have forced companies to examine its service delivery so as to be able to survive in today's competitive and turbulent business environment.

Customers have of course always been important, what has changed is the priority given to them and the urgency with which their needs are considered by the organisations. It can be argued that customer service is now the only factor that distinguishes one organization from another in the same business.

Business Spanish (28th Sept)

There is a rapidly increasing demand for professionals with the ability to communicate and transact business in Spanish with an understanding of Latin American culture. This programme will equip professionals with the necessary language skills and cultural sensitivity to conduct business effectively with their Latin American counterparts

Brand to the Bone (26th Sept)

A strong brand is invaluable as the battle for customers intensifies day by day. It's important to spend time investing in defining and building your brand. After all a brand is the source of your promise to the customers. It's a foundational piece in marketing communication.

Participants will gain real world experiences and the branding to tools to take their business to the next level in the marketplace and separate them from the competition.

Effective Business Writing (14th Sept)

Corporate Confidence Index

October 1st 2005- Release of Fourth Quarter Corporate Confidence Index.

Endowment Ceremony

Renowned Caribbean entrepreneur Arthur Lok Jack has donated the sum of $20 million to the UWI-Institute of Business and has pledged to raise a further $10 million for the business school. In an endowment ceremony to mark the event at the Crowne Plaza hotel on Monday August 22, 2005 Mr. Lok Jack was applauded for his very generous act of philanthropy and held up as an example for the rest of the business community to follow.

There are digital copies of the speeches made available on our website.