March 2007 | Issue 24
Feature Article

Distinguished Leadership Series 2007:
Causes before Money

On Friday February 9th 2007, the Lok Jack GSB hosted leading business speaker and author Jason Jennings. The fifth Distinguished Leadership series was held at the Trinidad Hilton Ballroom. Jennings, the author of Think Big, Act Small, emphasised the need for companies to be more people and performance driven rather than financially motivated. He expressed the need to think big about resolving customer related issues, producing better products and creating value while at the same time maintaining a "start up" approach which enables the company to remain humble, to treat each employee as an owner, to teach managers to interact and to be accessible. He emphasised that these factors are what made a successful company. Turning conventional business wisdom upside down, Jennings highlighted that a company's culture was its ultimate competitive edge and that culture is created and built through the company's cause. However, he emphasised the need for a cause to neither be a mission statement which has not impact once implemented or the process of implementing said mission statement. Causes, rather, must be "big, bold and inclusive". They should, he said, "provide purpose, fuel passion, drive momentum, give meaning, fix something that is not right and build culture. A cause, according to Jennings, is not a goal but an ongoing journey. Citing Bill Gates and Microsoft as an example, he showed how a "big, bold and inclusive" cause changed the face of the globe. Participants of the Distinguished Leadership Series also heard from other leading business speakers like Mr. David Dulal-Whiteway, CEO, Republic Bank who spoke on "Building a Customer Focused Organisation", Mr. Rory O'Brien, CEO, Guardian Holdings, Dr. Rolph Balgobin, Executive Director, Arthur Lok Jack Graduate School of Business and the Honourable Minister Kenneth Valley, Minister of Trade and Industry who addressed "Thinking Big while Being Small: The National Business Agenda for Trinidad and Tobago".

Also in this Issue

 

Centre for Leadership Assessment & Development

Centre for Leadership Assessment and Development presents
Moving Beyond Intuition featuring Professor Peter Saville
has been postponed to April 12th, 2007- Crowne Plaza
9:30 am – 4:30 pm

The power of assessments in creating world class organizations

The aim of the seminar
This seminar is geared towards making HR and business leaders aware of the value of assessments and more importantly, the price that is paid for making the wrong business decisions.

Who should attend?
Leaders/managers and HR professionals eager to understand and explore the value of assessments in organsiations.

Seminar Content:
• The cost of poor selection
• Aptitude testing, demonstrating and discussing personality profiles culture and assessment
• The role of Assessment Centres
• The return on investment of objective assessment
[read more] []


CLA&D SERVICES: Highlighting LEADERSHIP ASSESSMENT

Leadership Assessment aims to assess the strengths and developmental needs of current and future leaders at the individual and organizational level. Conducting assessments will allow organizations to approach developmental interventions diagnostically since it will assist organizations to identify potential and help employees develop successful careers.

[read more] [read more]

Centre for Training & Deveopment

Finance

Finance for Non-Finance Professionals
March 12th, 13th, 14th

Overview
This practical programme will enable Non-Financial Professionals to "fill the gaps" in their financial knowledge quickly, relating it directly to their day-to-day operations by covering the most essential tools and concepts used to accelerate business performance.

The workshop will explore how to analyze the historical performance of financial reports and forecasting of financial performance.

Participants will be better able to communicate the financial goals and performances of their departments to outside sources.

[read more] [read more]

Anti-Money Laundering
March 20th & 21st

Money laundering is not a new concept; it has been around for as long as people had the need to legalize their ill-gotten gains. It affects a country’s economic, political and social structures.
A company’s reputation can easily be tarnished and investors will hesitate to invest in the organizations

The role of Anti- Money Laundering Reporting / Prevention is critical to every financial services business. In light of the serious nature of this threat of money laundering, there is growing recognition of the value of professionals to protect businesses against criminally derived property and relationships with clients engaged in or benefiting from crime. The Lok Jack GSB has put together the best anti money laundering practices; to equip you with the best AML framework to compete at international levels, ethically.

This two day programme is designed to meet all market demands to raise compliance and fair trade. It will clarify money – laundering misconceptions and assist you in formulating the knowledge and tools needed to counter money – laundering activities.

[read more] [read more]


Project Management

Project Management for Non-Project Management Professionals
March 6th, 7th & 8th

The knowledge and skill of project management is critical to the successful implementation of any initiative today.  Whether it is construction, engineering projects, developing a new product for market, relocating an office or embarking on an new initiative that will deliver a service , product or results in change or transformation. There can be no organization transformation without the application of project management. Internationally, Project Management is becoming more and more a required core competency for every organization. This program prepares participants to be successful projectmanagers in their initiatives.

[read more] [read more]

Project Management Seminar - The Art of War for Project Managers
March 27th

Overview
The Art of War for Project Managers presents a new way to proactively position and engineer projects and project related interactions towards successful completion.

Objectives
To help the attendees develop the following-
- A deeper understanding the Sun Tzu’s The Art of War and how it has been applied throughout the years

- A higher level understanding of how The Art of War can be applied to non-war situations, and specifically, Project Management

- Link concepts and tools introduced in the Art of War to Project Management

- An understanding of how to test and implement the ideas and tools contained in Sun Tzu’s The Art of War into a Project Management approach.

[read more] [read more]

Project Management for IT Professionals
March 28th & 29th, 2007

Overview
Each participant of this program will complete the session with a baseline understanding of the role that the Project Management plays within the context of IT. Students will complete the program with a new set of tools and techniques which they will have tested in class and can now begin incorporating into their day to day IT Project Management.

[read more] [read more]

Project Management Essentials
March 14th, 15th & 16th

Overview
The foundation of what you need to know to manage projects in today's business environment is presented in this three-day course. PM Essentials provides a broad overview of the concepts and practices used in managing projects effectively in today's business environment.
It covers the basic concepts of five essential project management processes, defining requirements, schedules, risk management, and change control.

[read more] [read more]


Professional Development

Strategic Branding
March 13th & 14th

Overview
This course is designed for branding professionals as well as anyone wishing to become a practitioner of branding. It defines the scope of branding and gives an understanding of the new strategic role that brands play in creating long-term value for companies and customers in today’s marketplace. It will lay the foundation for effective brand leadership by exposing participants to a step-by-step process for building and launching a strong brand.

The course then presents several ways by which a company can grow and sustain the success of a brand in highly competitive markets. Topics here will include the strategic use of brand extensions, use of innovation to increase brand loyalty and the rejuvenation of a declining or aging brand.

Finally this course will give you a brand assessment tool which you can use to diagnose the health and performance level of your organisation’s brand. It will uncover the areas
where the brand is strong and areas where the brand needs development.

[read more] [read more]

Pensions & Benefits
March 27th, April 3rd & 5th

Overview
As employers it is necessary to design attractive employment packages which can improve employees’ quality of life, reward continued employment, promote loyalty and even distribute financial rewards. This is not always an easy task, as the reward system sought after is one which is equitable for both organisation and employee. Indirect compensation allows us to strike that balance and is therefore a crucial component of any good benefits package. There are many types of indirect compensation, such as: educational reimbursement, travel or transportation, health and wellness, recreation, family, savings etc. Compensation and benefits affect the productivity and happiness of employees, as well as the ability of an organisation to effectively execute its business plan.

This workshop focuses on indirect compensation of employees in an organization, more specifically referred to as Pension and Benefits. It will introduce you to the key pieces of legislation governing pensions and mandatory benefits in Trinidad and Tobago. It will also cover voluntary benefits, negotiated benefits, managerial and executive benefits, expatriate and international benefits. The strategic use of benefits will be covered as well as the development and administration of benefits programmes. The focus will be more on application with only sufficient theory necessary to understand the rationale for the benefit.

[read more] [read more]


Events Management

Meetings and Conferences
Mondays and Wednesdays – 5: 30-8: 30 p.m. Dates: February 26th – March 12th 2007

Basically every organisation from trade associations to government agencies regularly holds large and small meetings.  This course provides the basic tools to successfully plan and manage local, national, and international meetings and conferences.  Course information covers the basic competencies tested in the Certified Meeting Professional (CMP) examination.

[read more] [read more]


Skills Development

Time Management
19th & 20th March, 8:30a.m. - 4:30p.m.

Overview
An interesting paradox of our times is that the more our organizations introduce technology to simplify work processes, the less time employees seem to have for themselves. Yet, in today’s fast-paced, customer-driven business environment, time is the one commodity that can spell the difference between success and failure. Missed deadlines frequently translate to missed opportunities or the creation of irate customers who are not averse to exercising their options to seek service elsewhere.

At a personal level, the inability to manage time often leads to feelings of inefficiency and symptoms of stress related illnesses. Time appears to rush by as we seldom accomplish those objectives that we set for ourselves at a personal and professional level.

[read more] [read more]

Technical Report Writing and Presentation Skills
March 27th - 29th, 9:00 a.m. - 4:30 p.m.

Overview
Effective communication takes into account personal, contextual, and environmental factors, which have the potential to influence the results of both intended and unintended messages. With regards to interpersonal communication, it is important to note that communication styles play a vital role with implications for interpersonal relationships as well as organizational culture. As citizens of the “global village” which is characterized by “business beyond borders”, the knowledge and skills of interpersonal communication become more imperative for personal and corporate success.

[read more] [read more]

Conflict Resolution and Negotiation Skills
March 26th & 27th, 8:30 a.m. - 4:30 p.m.

Overview
Two of the most critical skills managers and executives need for their personal and professional development include the ability to manage conflicts and to negotiate. The careers of managers and executives are often significantly influenced by how they manage disputes. The success of their organization or unit is also affected by how well they are able to negotiate agreements.
This Lok Jack GSB programme provides a solid foundation for improving one’s conflict management and negotiating skills. Case studies, self-assessments, and role simulation are used to facilitate comphrend and understand how these critical managerial skills can be applied to the internationally competitive environment.
[read more] [read more]

Executive Education

Security for Executives
Monday 5th & Tuesday 6th March, 8:30am – 4:30pm

Facilitator: Mr. Wayne Rock

Contact:
Nadine Gosine 645-6700 x 149 n.gosine@gsb.tt
Makeisha Bahadur 645-6700 x 121 m.bahadur@gsb.tt

[read more] [read more]

Corporate Governance
Wed 21st March, 8:30 a.m. - 4:30 p.m.

Facilitator: Mr. Thomas Jersild

Contact:
Nadine Gosine 645-6700 x 149 n.gosine@gsb.tt
Makeisha Bahadur 645-6700 x 121 m.bahadur@gsb.tt


“Corporate Governance” is now a public hot topic, largely because of well publicized corporate dramas – Enron, WorldCom, Disney, News Corp, Volkswagen, Airbus and many, many others. But behind the scenes there is broad recognition that “good” corporate governance really matters in attracting investment and enhancing a company’s value. This has been confirmed by academic research but, more importantly, it has been recognized in the everyday actions of investors, shareholders, company boards and managements and, not least, governmental bodies. All of those groups – and others – now approach business in different ways than they did fifteen, ten or even five years ago. It has become a new and constantly evolving business world.
It is also significant that essentially the same developments are taking place internationally – in all parts of the World. They are most obviously seen in economies with major stock exchanges and developed public-company markets but are also present in “transition” countries and where many companies continue to be family-controlled or state-controlled. As if to illustrate this point, more that 25 countries have developed national corporate governance codes within the past few years which define, in their different ways, best practices for their companies to follow or (at least) aspire to. These codes, and related national practices, vary from each other but it is striking how similar they are in their main principles and even in many details.


[read more] [read more]

Thank you for subcribing to eBuzz: The Lok Jack GSB eNewsletter.

We welcome your feedback.[]

Arthur Lok Jack Graduate School of Business
The University of the West Indies, St. Augustine, Trinidad
Website: http://www.gsb.tt Telephone: (868) 662-9894 Fax: (868) 662-1411