MBA in Health Management Launched at Lok Jack GSB

Arthur Lok Jack Graduate School of Business will offer an MBA in Health Management to students enrolling in its International Master of Business Administration Programme (IMBA) from September 2009.

The IMBA specialization in Health Management seeks to give students the broad knowledge base needed for managing and achieving effectiveness within a modern health sector. The idea for the specialization arose out of the growing urgency to address the educational and training needs of the health sector given its importance to human development, quality of life and national productivity. It underscores the School’s responsiveness to the needs of the society in which it operates and its continued quest for relevance to business, Government and civil society.

The specialization is designed to improve the efficiency and effectiveness of the health sector’s limited resources and train the necessary people needed to match the proposed expansion of the sector as outlined in the Vision 2020 Development Plan. As such, it includes the following seven (7) distinct, but related courses:

• Foundations of Health Care Management
• Service Quality in  Health Care
• Human Resource Management in Health Services
• Healthcare Accounting and Financial Management
• Strategic Management
• Health Economics / Economics of Health Care
• Health Management Information Systems

Students must do at least five (5) of these courses in order to be awarded the specialisation in Health Management. Graduates of the programme are expected to be equipped with the skills for institutional strengthening and support for a sector which continues to be subjected to significant outward migration. It is expected that this programme will help to sustain the expansion and improvement of the human capital base of the sector going forward.

The International MBA programme is accredited by the UK’s Association of MBAs. Apart from the Health Management Specialisation, students enrolled in the IMBA may choose to specialize in Human Resource Management, Innovation and Entrepreneurship, International Finance, Energy Business Management and International Marketing Management.

For further information please contact the Academic Unit at 645-6700 ext 319, 111, 304 or 288.

• Consulting
  • Lok Jack GSB Certifies Employee Assistance Professionals
  • Republic Bank Commercial Customer Business Development Programme
• Conferencing
  • Corporate Governance
  • Engineers & IT
• Centre for Training & Development
  • Finance
    • Accountability & Transparency
  • Project Management
    • Project Management for the Public Sector
    • Leadership in a PM Environment
    • Project Risk Management
    • Contracting & Negotiation Skills
  • Professional Development
    • Inventory Management
    • Management for the Newly Appointed Manager
    • Customer Relationship Management
    • Effectively Managing Training & Development
  • Skills Development
    • Effective Business Writing
    • Technical Report Writing
    • Corporate Communication

Lok Jack GSB Certifies Employee Assistance Professionals

The Arthur Lok Jack Graduate School of Business recently concluded a one-day workshop as part of its initiative to offer requisite professional development hours (PDHs) towards becoming Certified Employee Assistance Professionals – the first of its kind to be offered in the region.

The Employee Management Assistance Programme (EMAP) arm at the School will be working closely with the Employee Assistance Certification Commission (EACC) and International EAP advisor and EACC certified facilitator, Dr. Dale Masi, who conducted the first domain. 

“This is a major recognition for how EAPs have become professionalised in Trinidad…soon HR Directors will be able to require CEAP credentialed staff for their programmes”, said Dr. Masi.    She added: “The Business School should be commended for taking the leadership in forming an EAP Association chapter and developing the CEAP courses.

The first cohort comprised professionals from the local and regional public and private sectors.  The next workshop will be offered in July 2009.

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Republic Bank Commercial Customer Business Development Programme

The Arthur Lok Jack Graduate School of Business in collaboration with Republic Bank Limited launched another dynamic Commercial Customer Business Programme at the School’s Mt. Hope Campus on April 28th 2009.

The four week programme is geared towards equipping business owners with viable new skills which, in today’s financial climate, are critical to a business’ competitivity and success. This was the sentiment expressed by Jacqueline Quamina, Acting General Manager, Republic Bank Limited, who addressed the participants at the launch. Quamina also indicated that the next step in the development for the participants was to become a part of a strong base of dynamic businesses which would help Trinidad and Tobago pull through the current downturn.

Nirmala Harrylal, Consulting Manager at the Lok Jack GSB, indicated that the current group would represent the sixth cohort to graduate from the business development programme. She also highlighted the School’s commitment to and collaboration with organisations like Republic Bank Limited in designing and developing business development intervention.

Perhaps the most encouraging of the speakers at the launch was Matthew Oliver, graduate of the Commercial Customer Business Programme. Oliver spoke as to the real world merits of the programme in areas of strategy, marketing, financial planning and understanding the local, regional and global environments. He praised the attention given by the programme’s facilitators to key aspects of business development and summed up his experience as a participant as “the way my business has moved toward a more successful future.”

The group then broke for workshop sessions.

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Corporate Governance
Sound Governance. Effective Directorship. Strategic Insight

To emerge from the downturn stronger and more competitive, sound governance, effective directorship and strategic insight becomes imperative.

The role of a company director calls for a distinct set of skills and capabilities that cannot necessarily be drawn purely from prior management experience. In this 2 day intensive executive education workshop you will improve your understanding of the responsibilities of board membership and develop the skills and strategic insight needed to become a more effective director.  It will transform your board into a force for ensuring the development and protection of long term shareholder value.

Additionally, this programme is designed to ensure a limited size class and a highly interactive format to facilitate a rich discourse about the latest corporate governance developments and issues. The Caribbean’s foremost directors and practitioners will share their vast experience to enhance your learning experience.

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Executive Education:
Engineers & IT: Taking your Place at the Strategy Table

This 3-day Executive Education Programme is aimed at preparing today’s IT and Engineering decision makers for the challenges they will face as they reach the senior management level in their organizations. Participants will gain a better understanding of their role as a Leader, the business-critical driver who today must deal with the triad of information, business process and systems.

They will also learn how to cope with the politics of being a member of the senior executive team, to act with agility in decision making, to mitigate risk factors, to analyze key metrics for the return on investment and to best manage relationships with internal and external customers.

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Finance

Accountability & Transparency
15th, 16th & 17th June 2009

Overview

Accountability and Transparency is the way forward. This course will provide you with the knowledge and skills which can help you to deal with your internal financial and accounting problems as you tackle with the massive threat of the global financial crisis.

[read more] []

Project Management

Project Management for the Public Sector (focus on fundamentals)
June 2nd, 3rd, 4th, 2009

Overview

Participants will be exposed to:

• The process of initiating and planning, which involves- problem analysis, stakeholder analysis, analysis of objectives and strategies.
• Project design and implementation, which involves – identification of specific activities, functions and tasks; the allocation of resources, scheduling and coordination of all activities to achieve project objectives.
• Control, which basically involves – monitoring and evaluation. The focus will be results-based monitoring which is a continuous process of collecting and analyzing information to compare how well a project or programme is being implemented against expected results.
• Evaluation of the project compares the actual project achievements with their intended targets and objectives to determine its relevance, efficiency, effectiveness, impact and sustainability.
• The role of leadership in managing the project.

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Leadership in a Project Management Environment
June 30th, July 1st, 2nd, 2009

Overview

This course provides project managers with the initial step in a life-long process of developing leadership competency. This three-day course focuses on identifying the necessary "soft" competencies required of successful project managers. Participants use self-assessment instruments to identify their preferences for communication, leading, conflict management, and decision-making.

[read more] []

Project Risk Management
July 7th, 8th, 9th, 2009

Overview

In this course, students learn to identify, analyze, and mitigate project risks. The course also explores risk response control and the development of lessons learned with the purpose of developing an organizational history for future projects. Through the use of lectures, exercises, a case study, and classroom discussion, students gain both practical knowledge that can be applied to current projects and basic knowledge that will aid in preparation for the PMP® certification examination.

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Contracting & Negotiation Skills
23rd, 24th, 25th, June, 2009

Overview

This course covers the foundations of sound contract management principles from the project manager's perspective. It also focuses on establishing a high level of awareness on the part of the project manager in the area of contract development, administration, and closeout. Participants use exercises and simulations to explore the concepts of contract negotiations.

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Professional Development

Inventory Management
June 3rd & 4th, 2009

Effective Inventory Management can be the watershed for their success or demise in these times. The strategy is to have a balance between supply and demand for inventory so that cash is not tied up and inactive for long periods of time. This program aims at providing tools and techniques to achieving that balance.

The workshop covers most of the fundamental theories of Inventory Management. The benefits lie in the practical application of these theories to the Trinidad and Tobago Business environment.

[read more] []

Management for the Newly Appointed Manager
June 15th, 16th, 17th, 2009

This workshop is designed to help newly-appointed managers understand the role of the manager in today’s organisation, and to identify and develop the competencies required to facilitate the success of the organisation.

[read more] []

Customer Relationship Management
June 16th & 17th, 2009

Customer Relationship Management (CRM) is focused on the development of a customer-centric business culture. This culture is dedicated to winning and retaining customers by outperforming the competition at creating and consistently delivering value.

In this course, participants are exposed to the key principles of building a customer-centric culture; one in which resources are allocated to those areas of the organisation that best enhance customer value and promote employee behaviours that promote customer satisfaction.

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Effectively Managing Training and Development
June 25th & 26th, 2009

Training and development is a subsystem of an organization. It ensures that randomness is reduced and learning or behavioural change takes place in structured format.

This two-day seminar will help you to successfully manage an effective training and development function which meets the needs of the business. It will give you the opportunity to review the competencies most relevant to the role and includes a range of practical skills and knowledge of the training function. The programme aims to motivate participants to take home workable ideas and plans to enhance their management of the training and development function.

[read more] []

Skills Development

Effective Business Writing                                 
June 8th – 10th, 2009

Overview

This three-day course is the ideal way to learn the skills of effective written Communication. It is both informative and practical with excellent back-up course notes to form a valuable reference source for the future. A course that is completely up to date and suitable for everyone in business who has to communicate using the written word.

[read more] []

Technical Report Writing
June 29th - 30th, 2009

Overview

In the business world, communication fulfills a functional role as well as an individually meaningful role. While communication facilitates the transactions of everyday commerce, it also influences and is influenced by individual attributes, group dynamics and organizational structures. Consequently, communication must be viewed from a variety of perspectives: linguistic, sociological, and behavioural.

[read more] []

Corporate Communication
July 1st - 3rd, 2009

Overview

This three-day workshop will focus on the concepts, tools and techniques that are needed to develop an integrated corporate communications plan aligned to business strategy. It will address the vital role that effective corporate communications play in key stakeholder relations with particular emphasis on effective crisis management and the achievement of core business goals.

[read more] []

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